What We Collect and Why We Use It
We collect the information you provide when you register — full name, email address, phone number, and date of birth. When you make a deposit through bKash, Nagad, or Rocket, we record the transaction reference and wallet number linked to your account. We do not store
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your full mobile banking PIN or password at any point. We also collect device identifiers and session data to keep your account secure across your phone and browser. This helps us detect unusual login activity and match your session when you switch between mobile and desktop.
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We use your contact details to send account-related messages, such as deposit confirmations and account-security alerts. We do not use your data for marketing from third parties, and we do not sell or rent your information to outside organisations. Data retention follows the period required by
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applicable law in your eligible region. If you close your account, we retain a limited record for compliance purposes as required, then delete the rest. Availability of the platform and the scope of this policy depend on your local law and the regions where access is
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permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.