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How 6c999 Handles Your Personal Data

When you open an account with us, you share personal and payment information — your name, contact details, and the mobile wallet you use, whether that's bKash, Nagad, or Rocket.

bKash, Nagad, Rocket payment data handled securelyYour data is never sold to third partiesYou can request access or deletion at any timeSSL encryption on all account transactions
6c999 How 6c999 Handles Your Personal Data
DATA SECURITY PRACTICES

How We Protect and Manage Your Account Data

Account security and data integrity sit at the centre of how we run the platform. Every login goes through an OTP check sent to your registered mobile number, so no one else can access your account even if they have your password. Payment details tied to bKash, Nagad, and Rocket are handled through encrypted connections and never exposed in plain text on our servers. We review access logs regularly to catch irregular activity early.

OTP Verification

Every login triggers a one-time code sent to your registered number. This stops unauthorised access even if your password is compromised elsewhere.

Payment Data Encryption

Your bKash, Nagad, and Rocket transaction references are stored using encryption. We do not hold full wallet credentials — only the reference data needed for your account.

Cookie and Session Handling

We use session cookies to keep you logged in across your phone and browser. You can clear these from your device settings at any time without losing your account.

Data Retention and Deletion

We keep your account data only as long as required by applicable rules for your eligible region. Close your account and request deletion — we'll confirm what we retain and why.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to ask about your data, request a copy of what we hold, or ask us to delete your account information, our support team handles privacy requests directly. You can reach us through live chat on the site, by email, or through our help desk. We aim to respond to data requests within a reasonable time as required under applicable rules for your eligible region.

Live Chat Start a live chat session from your account dashboard. Our team can log a privacy request and confirm receipt while you're connected.
Email Support Send your data request or privacy concern to our support email. Include your registered phone number so we can verify your account identity.
Help Desk Ticket Submit a formal privacy or data-deletion request through the help desk. You'll receive a ticket reference to track the status of your request.

What You Ask About This Privacy Policy

These are the questions we hear most often about how we handle your data. If something here doesn't cover your situation, reach out through live chat or our help desk and we'll give you a direct answer.

We collect your name, phone number, email address, and date of birth at registration. When you deposit via bKash, Nagad, or Rocket, we log the transaction reference linked to your account.

We do not sell or rent your data. We may share limited information with payment processors like bKash or Nagad to complete transactions, and with compliance bodies where local law requires it.

Send a request through live chat or our support email with your registered number. We will verify your identity and provide a summary of the data we hold on your account.

Yes. Submit a deletion request through the help desk. We will remove your data after the minimum retention period required by applicable rules for your eligible region.

Payment references are stored with encryption. We never hold your full mobile wallet PIN or password. SSL protects every transaction between your device and our platform.

Access to the platform and the protections in this policy depend on your local law and eligible region. If you are unsure whether the platform is available to you, check your local regulations before registering.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.